Services & Facilities

Find all the facilities and services offered at Paris-Orly Airport.


Airport Hotels

The area surrounding Orly airport has numerous hotels, all connected by shuttle services.

Baggage storage

Please note that there is no luggage storage facility at Orly airport.

Bank & Currency

Travelex Bureau de Change are available :
Orly 1-2
Level 0, close Exit 21d
Orly 4
Level 0, close Exit 47d

ATM cash machines are in various areas of the terminal.

Car Rental

The major car rental companies have desks at Orly 1 (Level 0, close Exit 15a).


Free Wi-Fi internet access is available throughout Orly airport.

Lost Property

If you lost an item at the airline counter, at the gate area or onboard your airplane, or if your bag has been damaged or is missing – contact your airline directly.
If you lost an item in the passenger terminal (outside the baggage claim), complete the online Lost Property form or proceed at Orly 1, Level 0 (close to P2 car park elevators).


The airport medical centre is located at Orly 1 (Level 0).
Tel : 01 49 75 45 12.


Paris-Orly is a smoke-free airport, however, smoking is permitted in designated areas located airside (close to boarding gates).

Travel between terminals

Between Orly 1-2 & Orly 4 you can use the Orlyval light rail.

VAT-Tax refund

VAT-tax refund is available at both terminals :
Orly 1-2-3
Level 0, close Exit 22a
Orly 4
Level 0, close Exit 47d